Website Privacy Policy

Pursuant to Regulation (EU) 2016/679 (“GDPR”), FEM POLAND SP. Z O.O. (“Company” or the “Owner”) provides below the information regarding the processing of your personal data to allow you to know our privacy policy and understand how your personal information is handled when you use the services of this website (” Website”).

Data controller

The Data Controller is FEM POLAND SP. Z O.O. , VAT number: PL8992615682, located in 20 CZERWCA 16, 39-230 BRZOSTEK (Dębicki), which can be contacted via email at info@femcandles.it.

What personal data do we process?

Personal information you provide to us

we will treat the following data when you send us a request via the contact form or you will subscribe to the newsletter:

  • Identifying information (name and surname, email, address and telephone number, location);
  • Information concerning your request;

If the personal data requested are mandatory (for example the email address for sending the newsletter), the refusal to supply them will make it impossible to provide you with our specific services affected by the aforementioned mandatory data.

Personal data that we collect automatically

Every time you access the Site we automatically collect and process the following personal data:

  • Technical information, including the Internet protocol address (IP address) used to connect your computer to the Internet, your access data, the type of browser and its version, the operating system and the platform;
  • Information about your visit to the Site, including uniform resource locators (Uniform Resource Locators, “URLs”), the pages you have seen or searched within the site; page response times; download errors; the duration of the visit, information on your interaction on the Site and the methods used to leave the Site;
  • Information obtained through the cookies used by the Company on the Website. With regard to cookies, you can find more information on the specific page.

For what purpose do we use your personal data?

We will treat your personal information for the following purposes:

  • Manage the services and features of this Site;
  • Detect and prevent any identity fraud, fraudulent access and navigation;
  • In the event that you contact us for technical, commercial, or support information, to process the request and provide you with the best possible service;

Legal basis of the processing

The legal bases for the processing of your personal data according to the purposes described above are the following:

  • Execution of our relationship with you if you contact us for commercial or technical information.
  • The processing of your personal data for the identification and prevention of identity fraud is necessary for the fulfillment of our legal and information security obligations.
  • The satisfaction of our legitimate interest, consisting in (i) managing the services and features of the Site and (ii) in the event that you contact our customer service, to process the request and provide the best possible service; (iii) preserve the surveillance, administration and protection of our services, content and web pages;
  • Your consent to develop a commercial profile about you based on the personal data you provide us and the data we obtain through your browsing on the Site, in order to analyze or foresee aspects such as your preferences or interests; and therefore be able, consequently, to send you commercial communications adapted to your preferences or interests. You have the right to withdraw your consent at any time by contacting us via the contact details found at the beginning of the page.

In every commercial communication we will inform you on how to cancel the registration in a simple way and without costs. We will respond to your request as soon as possible and, in any case, within the established legal term.

In cases where we need your personal information to fulfill our legal or contractual obligations, the provision of these necessary personal data is mandatory. If these data are not provided we will not be able to maintain our contractual relationship with you or fulfill our obligations.

Recipients of personal data

We can communicate your data to the competent authorities when it is legally required.

The Owner has stipulated contracts with suppliers for the provision of certain services (for example IT services, virtual infrastructures, cloud computing, consulting services and integral management of digital marketing actions, etc.), which can access and / or process personal data subject to our authorization. In any case, your personal data will not be transferred to countries located outside the European Union that do not offer an adequate level of security or do not provide appropriate protection guarantees.

Transfer of personal data outside the EU

Transfer of personal data outside the EU

Data retention period

The data will be stored for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed in accordance with the provisions of legal obligations.

Rights of interested parties

As an interested party, you are granted the following rights to personal data collected and processed by the Owner for the purposes indicated above: (i) the right of access, in particular requesting, at any time, confirmation of the existence of your personal data at the archives of the Company and the making available in a clear and intelligible way of such information, as well as the right to know the origin, logic and purpose of the treatment with express and specific indication of the persons in charge of the processing and of the third parties to whom your data can be communicated; (ii) the right to obtain the updating and rectification of data (except for evaluations), the deletion of superfluous data or the transformation into anonymous form, as well as the blocking of processing and definitive cancellation in the event of unlawful processing; and (iii) if the conditions exist, the limitation of the processing and the portability of the data. The law also recognizes the possibility of making a complaint to the Guarantor for the protection of personal data, should you find a violation of your rights pursuant to the applicable legislation on the protection of personal data.

To exercise the rights listed above, or for further information about the processing of your data, contact us using the contact details at the top of the page in the “Data Controller” paragraph.

Last update 20/11/2019

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